2. Description of a System

posted May 1, 2015, 10:56 PM by Maurice Nyamoti   [ updated May 1, 2015, 10:56 PM ]
A system can either be described as either:
  1. Soft System or
  2. Hard System

Soft System

A system is described as soft because of the following characteristics:
  1. Boundaries keep on changing
  2. Goals and Objectives usually conflict due to human factors like attitudes and preferences
  3. Exact measures of performance cannot be clearly captured

Hard Systems

A system is said to be hard because of the following characteristics:
  1. Goals and objectives can clearly be defined
  2. Outcomes of the systems processes are predictable and can be modeled accurately